1:1 Coaching Agreement + Consent





This Coaching Agreement (hereafter referred to as “The Agreement”) constitutes a contract between Megan Hale, MA, BCC (hereafter referred to as “The Coach”) and   (hereafter referred to as “The Client”). As The Client, you should read it carefully and raise any questions and concerns that you may have before you sign it.


Services: The services provided by Megan Hale, MA, BCC, include Coaching or TeleCoaching on topics decided jointly with you, The Client. This 1:1 coaching agreement is defined by one 60-minute coaching call every week for the first month and one 60-minute coaching call every other week for the following three months with email support between calls for a total of 10 calls. Calls will be held either in person, on the phone, or through technological platforms including video conferencing.


Parameters of Support:   Email support is provided between the hours of 10:00 am – 6:00 pm, Monday – Thursday and 10:00 am – 2:00 pm on Friday.  Emails will be responded to within a 48 hour window.  


Payment Procedure: The Agreement between The Coach and The Client, above-named, will begin on . The fee for 1:1 coaching is $3500 paid in full or $875 billed monthly., unless otherwise specified.  

All payments are processed using a secure platform called Freshbooks.  Clients have the option to save their billing information within the system for easy checkout.  

Invoices are sent via email monthly unless otherwise specified.  

The first coaching session will begin after this agreement is signed and returned to The Coach and when the first payment is received by credit/debit card. Payment must always be received prior to services being given. Both parties agree that electronic signatures constitute a valid acknowledgement of this agreement. 


Feedback: If, at any time, you, The Client, feel that your needs are not being met or you are not getting what you want out of the coaching relationship, please tell me so we can discuss your needs and adjust the coaching approach as needed.


Session Time: Coaching is scheduled at the mutual convenience of The Coach and The Client.  The Client is able to schedule and reschedule their coaching calls by accessing the following link, which connect them directly to The Coach’s online booking calendar: http://bit.ly/1-1mh.


Call Procedure: All coaching sessions are facilitated by Zoom, a safe and secure chat room that utilizes video and audio.  You will be given a unique Zoom chat room link and will be expected to be promptly logged in at the scheduled session time.  All calls can be recorded at the client’s request for the benefit of the client and stored securely in a Dropbox folder for The Client to access at any time.  Only The Coach and The Client will have access to this Dropbox folder to ensure confidentiality of The Client. 


Would you like your calls to be recorded for your own personal access? 


Cancellations: You must give forty-eight (48) hours prior notice if you need to cancel or change the time of an appointment, otherwise you will be charged for the session in full. The Coach will make reasonable efforts to reschedule sessions that are cancelled in a timely manner.


Termination: Either party may terminate the coaching relationship for any reason by providing the other party with a one-week written notice, which may be transmitted by email.


Refunds: In the event The Client decides the services are not a good fit, The Client will be reimbursed for any unused coaching sessions.  Any coaching sessions that have been provided are ineligible for a refund of any kind. 

Confidentiality: As a Board Certified Coach, it is my personal duty to protect the confidentiality of the communications with my clients. I, The Coach, will only release information about our work to others with your written permission or if I am required to do so by a court order. There are some situations in which I am legally obligated by Federal and State laws to breach your confidentiality in order to protect others from harm, including the following: (1) If I have information that indicates that a child, elderly or disabled person is being abused, I must report that to the appropriate state agency; and; (2) If a client is an imminent risk to him/herself or makes threats of imminent violence against another person, I am required to take protective actions. These situations rarely occur in coaching practices, but if such a situation does occur, I will make every effort to discuss it with you before taking any action.


Group Coaching: If you are a participant in group coaching calls, You, The Client, agree to maintain the confidentiality of all information communicated to you by other coaching clients and by your Coach. It is understandable that progress is often enhanced when clients discuss their coaching relationship with trusted colleagues and friends. You can have these discussions with trusted colleagues and friends, but you agree not to share any information, which would allow others in the group to be identified.

The Client should be aware that it is impossible to protect the confidentiality of Client information which may be transmitted electronically, i.e., electronic mail and other information stored on computers connected to the internet, by cordless or mobile telephones and similar telecommunication and computer equipment. Therefore, it is agreed between The Client and The Coach that unless The Client utilizes encryption and other forms of security protection, The Client waives any action legal or otherwise against The Coach and holds The Coach harmless for any interception of Client information resulting from the use of the above-mentioned equipment.


Coaching vs. Therapy: Although I have past experience working with mental health disorders and diagnosis, I, as The Coach, no longer provide psychotherapy and will not conduct psychotherapy under any circumstances with my coaching clients. Coaching and psychotherapy are different modalities and it is important that you as The Client understand the differences between them. Although both coaching and psychotherapy utilize knowledge of human behavior, motivation, behavioral change, and interactive helping/healing techniques, there are major differences in the goals, focus, and level of professional responsibility.

I, The Coach, adopt The International Coach Federation’s definition of coaching quoted in part, which is as follows:

“Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.”

In each meeting, the client chooses the focus of conversation while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. Coaches recognize that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process.

You can expect that I, your Coach, will be honest and direct, asking straightforward questions and using challenging techniques to help you move forward. You are expected to evaluate your own progress; and, if the coaching is not working as you wish, you should immediately inform me, your Coach, so that we can both take steps to correct the problem. As with any human endeavor, coaching can involve feelings of discomfort and frustration, which may accompany the process of change. Coaching does not offer any guarantee of success.

Psychotherapy, on the other hand, is a health care service. Its primary focus is to identify, diagnose, and treat nervous and mental disorders. The goals include alleviating symptoms, understanding the underlying personality dynamics, which create symptoms, changing the dysfunctional behaviors, which are the result of these disorders, and helping patients to cope with their psychological problems. While psychotherapy may be reimbursable through health insurance policies, Coaching services, at present, are not.

It is understood and agreed to by The Client and The Coach that if either of us recognizes that you, The Client, have an issue that would be better benefitted by psychotherapy, I, The Coach, may refer or direct you to appropriate resources in addition to or in lieu of coaching. It is further understood that, as The Coach, I am not obligated to provide you, The Client, with psychotherapy services.


Mutual Nondisclosure + Intellectual Property: The Coach and The Client mutually recognize that they may discuss The Client’s future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. The Coach will not voluntarily communicate The Client’s information to a third party unless there is a risk of harm as outlined above under Confidentiality. I, the Coach owns the copyrights and other intellectual property rights in any materials provided under this Agreement. Client has a license to use such materials only for Client’s own personal, private use.  In order to honor and protect The Coach’s intellectual properties, The Client expressly agrees not to disclose or communicate any proprietary information about the Coach’s practice, materials, or methods to any third parties. The Coach and The Client agree to be bound by this mutual nondisclosure agreement during and after the termination of the Coaching relationship.


Dispute Resolution: This Agreement shall be governed by, and construed in accordance with, the laws of the State of Texas, the state of official residence of Megan Hale, LLC. Any and all disputes, controversies, claims, or differences arising out of, relating to, or having any connection with this Agreement, shall exclusively be brought and heard in the County of Comal, the State of Texas, and both parties consent to jurisdiction in the County of Comal, the State of Texas.


No Guarantees or Warranties: The Coach cannot and does not guarantee any specific results will be obtained, because specific results involve factors beyond the control of the parties. 

No Waiver: None of the terms of this Agreement can be waived or modified except by an express agreement in writing signed by all of the parties.

Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous written or oral agreements between them or any of their affiliates, with respect to the subject matter contained herein.

Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remainder of this Agreement shall not in any way be affected or impaired.

Your signature below, as The Client, acknowledges that you have read the information contained in The Agreement and Informed Consent; and indicates your assent to the terms of The Agreement; and signifies your assurance that you will abide by its terms during our professional Coaching relationship. The parties to The Agreement will hold duplicate originals of this document, which have been signed and dated by both parties.


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Signed by Megan Hale
Signed On: May 5, 2017

Signature Certificate
Document name: 1:1 Coaching Agreement + Consent
Unique Document ID: 8071e4332493dd3848cd028ae0a6ba9b93730191
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2017-05-05 10:49:41 UTC1:1 Coaching Agreement + Consent Uploaded by Megan Hale - livetrue@megan-hale.com IP
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